Exciting offers coming soon to your region! Stay tuned for updates.
Explore Collections
Privacy & Security Policy
Effective Revision: February 15, 2026
"At Genesis Paint Pro, we prioritize your privacy and security. We have implemented a robust privacy and security protocol to ensure the safety and protection of your information."
1. Information We Collect
We may collect and process the following data to maintain our service delivery standards:
Information You Provide
• Details submitted via site forms, account registration, or surveys.
• Records of correspondence between us.
• Details of transactions carried out through our site, including delivery and billing information.
Information We Collect Automatically
• Technical data including IP address, browser type, and operating system.
• Usage data about your visits and how you use our site.
• Cookies and similar technologies for analytics and site functionality.
2. Cookies & Tracking Technologies
We use cookies to distinguish you from other users, provide essential site functionality, and help us improve our services. You can set your browser to refuse cookies, but some parts of our site may not function properly. For more details, see our Cookie Policy.
3. How We Use Your Information
We process your data under the following lawful bases:
To perform our contract with you: process orders and deliver products
For our legitimate interests: improve our site and prevent fraud
With your consent: send marketing emails you’ve opted into
To comply with legal obligations: tax and accounting records
Provide customer support and respond to enquiries
Notify you about changes to our service
Ensure site security and proper administration
Provide aggregated, anonymised reporting to partners
4. Data Storage & International Transfers
Your data is stored on secure servers within the UK. Where we use service providers outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy regulations or Standard Contractual Clauses, to protect your data in compliance with UK GDPR.
• Security: We use TLS encryption for all payment transactions and implement appropriate technical and organisational measures to protect your data.
• Account Security: Where we provide you with a password, you are responsible for keeping it confidential.
• Retention: We keep your data only as long as necessary for the purposes set out in this policy, including legal and accounting requirements.
5. Sharing Your Information
We will only share your personal data with:
Service providers who help us run our business, such as payment processors, delivery companies, and IT hosting providers, under strict data processing agreements.
Professional advisers including lawyers, bankers, auditors, and insurers.
HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
6. Your Legal Rights
Under UK GDPR, you have rights relating to your personal data:
Right of Access
Request a copy of the personal data we hold about you, free of charge.
Right to Rectification
Request correction of inaccurate or incomplete data we hold about you.
Right to Erasure
Request deletion of your data where there is no good reason for us to continue processing it.
Right to Object
Object to processing of your data where we rely on legitimate interests, including for direct marketing.
Right to Restrict
Request suspension of processing your data in certain scenarios.
Right to Data Portability
Request transfer of your data to you or a third party in a structured, machine-readable format.
To exercise any of these rights, please contact us at [email protected]. You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
7. Third-Party Links
Our site may include links to third-party websites. Clicking those links may allow third parties to collect or share data about you. We do not control these websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date. Where appropriate, we will notify you by email.
